The Phenomena of Using Instagram as an Educational Communication Tool Among University Students in Bandung

Authors

DOI:

https://doi.org/10.15575/cjik.v9i2.45443

Keywords:

Educational Communication, Instagram, Students

Abstract

This study aims to explore students’ motives, communication experiences, and behavioral changes in Instagram use as an educational communication medium. It employs a qualitative method with Alfred Schutz’s phenomenological approach, which emphasizes the subjective meaning of social action based on the structure of action motives: because motives and in-order-to motives. Data were collected through in-depth interviews and observations involving 20 university students in Bandung City who actively used Instagram for educational purposes. Data analysis was conducted through Schutz’s phenomenological stages combined with Braun and Clarke’s thematic analysis, including open coding, subtheme categorization, and the reflective and iterative construction of meaning-based themes. The findings indicated that Instagram use is shaped by ‘because motives’ rooted in prior academic experiences, such as difficulties in understanding classroom materials and a preference for visual content, and ‘in-order-to motives’ oriented toward future goals, including sharing educational values, building continuous learning, and promoting social change. The study also identified positive communication experiences through intersubjectivity and collaborative learning, alongside negative experiences that stimulate self-reflection, emotional literacy, and adaptation to digital communication ethics. Theoretically, this study extends the application of Schutz’s phenomenology within the field of digital educational communication. Practically, it strengthens digital literacy and optimizes Instagram as a meaningful learning space in higher education.

References

Alhabash, S., Smischney, T. M., Suneja, A., Nimmagadda, A., & White, L. R. (2024). So Similar, Yet So Different: How Motivations to Use Facebook, Instagram, Twitter, and TikTok Predict Problematic Use and Use Continuance Intentions. Sage Open, 14(2). https://doi.org/10.1177/21582440241255426

Braun, V., & Clarke, V. (2022). Thematic analysis: A practical guide. SAGE Publications.

Braun, V., Clarke, V., Hayfield, N., & Terry, G. (2023). Thematic analysis. In P. Liamputtong (Ed.), Handbook of qualitative research methods (pp. 843–860). SAGE.

https://doi.org/10.1007/978-981-10-5251-4_103

Carter, N., Bryant-Lukosius, D., DiCenso, A., Blythe, J., & Neville, A. J. (2014). The use of triangulation in qualitative research. Oncology Nursing Forum, 41(5), 545–547. https://doi.org/10.1188/14.ONF.545-547

Couldry, N., & Hepp, A. (2024). The mediated construction of reality (2nd ed.). Polity Press.

Creswell, J. W., & Poth, C. N. (2024). Qualitative inquiry and research design: Choosing among five approaches (5th ed.). SAGE Publications.

Diefenbach, S., & Anders, L. (2023). The psychology of social media feedback. Computers in Human Behavior, 139, 107522.

https://doi.org/10.1016/j.chb.2022.107522

Digital Business Lab. (2022). Instagram usage statistics in Indonesia. Telkom University Research Report.

Erstad, O., & Silseth, K. (2024). Learning across contexts in a digital age. Routledge.

Flick, U. (2023). An introduction to qualitative research (7th ed.). SAGE Publications.

Guest, G., Namey, E., & Mitchell, M. (2024). Collecting and analyzing qualitative data at scale. SAGE Publications.

Greenhow, C., & Chapman, A. (2023). Education and social media: Research directions to guide a growing field. Teachers College Record, 125(6), 11–32. https://doi.org/10.1177/01614681231189445

Helsper, E. J., Veltri, G. A., & Livingstone, S. (2024). Parental mediation of children’s online risks: A trust-based approach. New Media & Society, 26(1), 5–23. https://doi.org/10.1177/14614448221139323

Hennink, M., Hutter, I., & Bailey, A. (2020). Qualitative research methods (2nd ed.). SAGE Publications.

Hidayati, N., & Rahmawati. (2023). Gen Z’s Perspective: Unveiling the Impact of Emotion and Cognitive in Shaping Customer Experience in Omnichannel Context. International Journal of Social Science and Business, 7(4), 832–842. https://doi.org/10.23887/ijssb.v7i4.63942

Hussain, K.M., Rafique, G.M., & Naveed, M.A. (2023). Determinants of social media information credibility among university students. The Journal of Academic Librarianship. https://doi.org/ DOI:10.1016/j.acalib.2023.102745

Jenkins, H. (2024). The participatory culture yearbook: Vol. 1. Routledge.

Khamis, S., Ang, L., & Welling, R. (2023). Self-branding, ‘micro-celebrity’ and the rise of Social Media Influencers. Celebrity Studies, 8(2), 191–208. https://doi.org/10.1080/19392397.2022.2101745

Knaflic, C. N. (2024). Storytelling with data. Elex Media Komputindo.

Logan, R. (2023). Review of [Carlos Scolari’s On the Evolution of Media: Understanding Media Change]. New Explorations, 3(2). https://doi.org/10.7202/1107766ar

Mlambo, N., Ncayiyane, M., Chani, T., & Mutanga, M. B. (2025). Understanding Influencer Followership on Social Media: A Case Study of Students at a South African University. Journalism and Media, 6(3), 120. https://doi.org/10.3390/journalmedia6030120

Muntaha, M., Chen, J., & Dobinson, T. (2023). Exploring students' experiences of using multimodal CMC tasks for English communication: A case with Instagram. Educational Technology & Society, 26(3), 69–83. https://www.j-ets.net/collection/published-issues/26_3.

Musante, K., & DeWalt, K. M. (2025). Participant observation: A guide for fieldworkers (4th ed.). Rowman & Littlefield

Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16(1), 1–13. https://doi.org/10.1177/1609406917733847

Pangrazio, L., & Sefton-Green, J. (2023). Digital rights, literacy and participation. Media, Culture & Society, 45(6), 1031–1048.

https://doi.org/10.1177/01634437231168574

Peoples, K. (2021). How to Write a Phenomenological Dissertation: A Step-by-Step Guide. SAGE Publications

Postman, N. (2000). The humanism of media ecology. Proceedings of the Media Ecology Association, 1, 10–16.

Purba, A. R., & Nasution, M. (2025). Model komunikasi dakwah berbasis desain komunikasi visual pada media sosial Instagram (Studi pada akun @dailymuslimahindonesia). Fusion: Journal of Communication, Society and Culture, 3(2), 110–125. https://doi.org/10.54543/fusion.v4i07.472

Sari, N., & Zulfikar, M. (2024). Pola konsumsi media sosial dan dampaknya terhadap produktivitas akademik mahasiswa. Jurnal Ilmiah Komunikasi Makna, 12(1), 88–102.

Saldaña, J. (2025). The coding manual for qualitative researchers (5th ed.). SAGE Publications.

Saunders, B., Sim, J., Kingstone, T., Baker, S., Waterfield, J., Bartlam, B., Burroughs, H., & Jinks, C. (2018). Saturation in qualitative research: Exploring its conceptualization and operationalization. Quality&Quantity, 52(4), 1893–1907. https://doi.org/10.1007/s11135-017-0574-8

Sebele-Mpofu, F. Y. (2024). Refining the process of data saturation in qualitative research. Qualitative Research in Psychology, 21(1), 140–162. https://doi.org/10.1080/14780887.2022.2029356

Shkurko, S. (2021). Phenomenology of social action revisited. Human Studies, 44(1), 67–85. https://doi.org/10.1007/s10746-020-09574-9

Simonigar, J., Valentino Rotty, G., & N. Setijadi, N. (2023). Membangun Masyarakat 5.0 di Era Digital Melalui Pendidikan dan Komunikasi Berkelanjutan. Jurnal Cahaya Mandalika ISSN 2721-4796 (online), 4(3), 1665-1676. https://doi.org/10.36312/jcm.v4i3.2448

Strate, L. (2017). Media ecology: An approach to understanding the human condition. New York: Peter Lang.

Suryani, A. (2021). Komunikasi pendidikan di era digital. Prenadamedia Group.

Tracy, S. J. (2024). Qualitative research methods: Collecting evidence, crafting analysis, communicating impact (3rd ed.). Wiley. https://doi.org/10.1002/9781119713388

Valkenburg, P. M., Beyens, I., Pouwels, J. L., van Driel, I. I., & Keijsers, L. (2023). Social media use and adolescents’ identity development. Current Opinion in Psychology, 44, 101297. https://doi.org/10.1016/j.copsyc.2022.101297

Yang, X., Lin, Z., Kargar, M. et al. The echoes of social media friends’ travels: social influence and venue selection in a hyperconnected world. Humanit Soc Sci Commun 12, 1069 (2025). https://doi.org/10.1057/s41599-025-05450-2

Zhang, K. S. S., Lim, R. L., & Low, A. (2023). Visual learning on Instagram: Cognitive engagement and academic sense-making. Computers & Education, 194, 104695. https://doi.org/10.1016/j.compedu.2022.104695.

Zhao, Y., Wu, X., & Wang, Q. (2024). Comment-based learning on social media. Educational Technology Research and Development, 72(1), 95–114.

https://doi.org/10.1007/s11423-023-10285-4

Downloads

Published

2025-12-27

How to Cite

Rina, N., & Nuraeni, R. (2025). The Phenomena of Using Instagram as an Educational Communication Tool Among University Students in Bandung. Communicatus: Jurnal Ilmu Komunikasi, 9(2), 316–333. https://doi.org/10.15575/cjik.v9i2.45443

Citation Check

Similar Articles

<< < 1 2 3 > >> 

You may also start an advanced similarity search for this article.